What We Do
On-site In 60 Minutes
We’re ready to help you when you need us most, for both residential and commercial properties.
Suck Up & Remove Water
We quickly extract all water from carpets and floors to stop further damage and start the drying process.
Carpet & Walls Drying
We use industrial fans and dehumidifiers to remove hidden moisture, under your carpets and behind your walls.
Compliance & Documentation
We’re IICRC certified, guaranteeing protection against mould contamination, transparent upfront pricing.
Expert Flood & Water Damage Solutions
Expert Flood & Water Damage Solutions
At Flood Assist, we’re dedicated to helping homeowners and businesses bounce back from unexpected water damage. From burst pipes and heavy storms to major flooding, we know that acting fast is the key to reducing damage and costs. Our qualified team uses advanced methods and equipment to restore your property quickly and effectively.
Fast Action on Water Damage
The first 24–48 hours after water damage are the most critical. Our technicians move quickly to limit further harm, using tools such as thermal imaging cameras to detect hidden moisture and pinpoint areas at risk. Acting early helps protect your property from long-term damage.
Advanced Drying & Moisture Control
Restoring water damage is more than just drying surfaces. We apply proven moisture control techniques, adjusting airflow, temperature, and humidity to speed up evaporation. With powerful desiccant dehumidifiers, even the toughest spaces can be thoroughly dried.
Protecting What Matters
Every surface responds differently to water exposure. Our team uses tailored drying techniques — from mats for hardwood floors to treatments for concrete — to ensure materials are preserved wherever possible. We also use antimicrobial treatments to stop mould growth and protect both your property and your family’s health.
Our Water Damage Process
From first inspection to final checks, we follow a clear, step-by-step process:
- Assessment & Documentation: We carry out a thorough inspection and create a detailed action plan.
- Water Extraction: High-powered equipment removes standing water quickly and effectively.
- Drying & Dehumidification: Industrial air movers and dehumidifiers ensure every surface is dried properly.
- Sanitisation & Mould Prevention: Antimicrobial treatments are applied to stop mould and bacteria from spreading.
What Our Clients Say
Flood Assist came promptly and dealt with the situation quickly and efficiently. They provided me with ample time to contact my insurance company and secure their reimbursement for the work Flood Assist completed at my place. I appreciated the polite, patient and respectful communication during a most stressful and frustrating time.
Lindsay Dobell
Understanding How it Works
1. Immediate Response
Flood occurs → Call Flood Assist We’re on-site within 60 minutes
2. Professional Restoration
We set up the project → Monitor progress → Complete the job
3. Peace of Mind
You receive the report & invoice → All work fully documented
Don’t delay, call now
07 5240 9962
Emergency Hotline Monday to Sunday 24/7
Project Management Monday to Sunday 6:00am–10:00pm
Administration Enquiries Monday to Friday 9:00am–5:00pm
Request a Flood Restoration Service
Fill out this form for urgent water extraction and drying services within your property. (Please note that we do not offer plumbing or roof repair services.)
FAQs
Don't Just Take Our Word For It
Satisfaction rate on Flood Assist Window, based on 500+ reviews
