What We Do
Residential Restoration
Protect your home and family with rapid water extraction, drying, and mould prevention, restoring your property safely and efficiently.
Commercial Solutions
Minimise downtime and disruption. Our certified technicians restore offices, shops, and warehouses so your business can keep operating.
24/7 Emergency Response
Day or night, our Melbourne team is ready to respond within hours with professional drying and restoration equipment.
Trusted Local Team
Proudly serving Melbourne and surrounding suburbs for over 3 decades — from the CBD to Doncaster, Brighton, and Dandenong.
Why Carpet Drying Matters
If water gets into your carpet, the damage goes deeper than you might think. In just a few hours, moisture can reach the underlay and subfloor, making it easy for mould, bacteria, and bad smells to develop. If not dealt with, this moisture can weaken your floors, stain fabrics, and spread contaminants throughout your home or business.
Professional carpet drying stops these problems by getting rid of hidden moisture before it causes lasting damage. Our team uses industrial air movers, dehumidifiers, and thermal imaging to make sure every layer, from the carpet pile to the subfloor, is fully dry.
Melbourne’s weather can be unpredictable, with heavy rain in winter and humid summers, so drying carpets quickly is important. Even a small leak or appliance overflow can turn into a bigger moisture problem. Flood Assist offers a fast, proven drying process to protect your floors, keep your air clean, and bring back comfort as soon as possible.
Key benefits:
- Stops mould and odours before they form
- Prevents subfloor warping and delamination
- Restores comfort and cleanliness quickly
- Keeps your property safe, healthy, and dry
Testimonials
Why Choose Flood Assist
We want to make the restoration process fast, safe, and stress-free. Here’s why homeowners and businesses in Melbourne choose Flood Assist for carpet drying and restoration.
24/7 Rapid Response
Water damage needs quick action. Our Melbourne team is available around the clock and can be at your property within 60 minutes anywhere in the metro area.
Advanced Drying Technology
We use powerful air movers, dehumidifiers, and moisture sensors to make sure your property is completely dried, not just on the surface.
Certified Restoration Experts
All our technicians are IICRC-certified and trained in flood recovery, mold prevention, and the most effective methods for drying your property.
Safe, Non-Toxic Treatments
We use eco-friendly antimicrobial and deodorising products to protect your carpets, pets, and family from harsh chemicals.
Transparent Process & Tracking
We give you daily updates and final moisture readings, so you know your property is completely dry before we finish.
Trusted Melbourne Specialists
We proudly serve homes, strata, and businesses across Melbourne, with a proven record of fast and reliable results that last.
Our Carpet Drying Process
Every flooded property is unique, but our goal is always to restore your carpets safely, thoroughly, and as quickly as we can. Flood Assist uses a proven step-by-step process that delivers reliable drying results for homes and businesses throughout Melbourne.
1. Inspection & Moisture Detection
We begin with a detailed assessment using thermal imaging cameras and moisture meters to find out how deeply the water has reached. Our technicians then map out all affected areas, such as the carpet, underlay, skirting, and subfloor, to make sure no hidden moisture remains.
2. Water Extraction
Our powerful extraction units remove standing water and moisture from the carpet fibers and underlay. This first step can take out up to 95% of surface water, which helps speed up drying and prevents stains or fabric damage.
3. Air Movement & Dehumidification
After we remove the extra water, we set up industrial air movers and dehumidifiers to speed up drying. These machines improve airflow and pull moisture from the air and building, making sure the whole area dries evenly.
4. Sanitisation & Odour Control
Once the carpets are dry, our technicians use safe, non-toxic treatments to remove bacteria and get rid of any smells. This makes sure your carpets are not just dry, but also clean, fresh, and ready to use.
5. Monitoring & Final Verification
While your carpets are drying, we check moisture levels every day to track progress and adjust our equipment if needed. Before we finish, we do a final check to make sure your carpet and subfloor are at safe humidity levels. At the end of each job, we give you a clear drying report and tips on how to ventilate and care for the area in the days after treatment.
Our Technology Makes the Difference
Flood Assist uses advanced drying systems that restoration professionals trust around the world. We choose every tool, from high-speed air movers to precise moisture sensors, to make sure your carpets dry completely and efficiently, helping you return to normal sooner.
Don’t delay, call now
07 5240 9962
Emergency Hotline Monday to Sunday 24/7
Project Management Monday to Sunday 6:00am–10:00pm
Administration Enquiries Monday to Friday 9:00am–5:00pm
Or Request Carpet Drying
Fill out this form for urgent water damage restoration, extraction and drying services within your property. We are also not carpet cleaners, and only restore properties after a water damage event. (Please note that we do not offer plumbing or roof repair services.)
Common Causes of Wet Carpets
Wet carpets can appear quickly and often come from unexpected places. If you know what caused the problem, you can fix it correctly and prevent further damage later.
Common Causes of Carpet Water Damage
- Burst or leaking pipes are a common cause, particularly in older homes in Melbourne. Even a small leak can soak the underlay and flooring.
- Appliance overflows can occur when washing machines, dishwashers, or refrigerators spill a significant amount of water before you notice.
- Roof leaks and stormwater can be a problem during Melbourne’s heavy rain. Damaged roofs or clogged gutters can allow rainwater to collect inside your home.
- Leaks in the bathroom or kitchen often happen when seals around showers, baths, or sinks fail. This can cause hidden moisture under tiles and along the edges of carpets.
- Flooding and groundwater seepage can occur during large storms or when drains fail, allowing contaminated water to enter your home.
- Sewage and toilet backflows need immediate professional cleaning and sanitising to keep your home safe and healthy.
No matter how water gets in, it’s important to act fast. Flood Assist’s team can find the source, stop the water, and start drying your carpets safely within hours. This helps prevent mould, unpleasant odours, and costly repairs.
Residential vs Commercial Carpet Drying
Residential Carpet Drying
When water damage strikes your home, the goal is more than saving carpet — it’s restoring comfort and safety for your family. Our residential service is designed with care and precision. We treat every property as if it were our own, protecting flooring, furniture, and personal belongings while we dry and sanitise each area thoroughly.
Using quiet, energy-efficient equipment, our technicians quickly remove moisture from the carpet and underlay, preventing mould growth and odours. Whether it’s a burst pipe in the laundry or a leak from a bathroom upstairs, we’ll leave your home clean, fresh, and completely dry — ready for normal living again within days, not weeks.
Commercial Carpet Drying
For businesses, time matters. Flood Assist specialises in fast, large-scale carpet drying to reduce downtime. We work quietly and efficiently in offices, shops, hotels, and industrial sites, including after hours, so your operations can keep running. Our commercial team utilises powerful drying systems and conducts real-time moisture checks to restore your floors safely and ensure compliance with all relevant regulations and hygiene standards. Whether you have a small office or a large building, we tailor our approach to fit your needs and ensure a seamless recovery without disruption.
Signs You Need Professional Carpet Drying
Serving Melbourne Wide
Altona
Bayswater
Beaconsfield
Berwick
Blackburn
Craigieburn
Cranbourne
Croydon
Dandenong
Eastern Suburbs
Epping
Frankston
Greensborough
Knox
Langwarrin
Melton
Mill Park
Narre Warren
Noble Park
Point Cook
Sunbury
All suburbs in less than 60 minutes!
FAQs About Carpet Drying
Need Emergency Carpet Drying in Melbourne?
Need Emergency Carpet Drying in Melbourne?
Protect your home or business with Melbourne’s trusted carpet drying professionals at Flood Assist.
Don’t wait. Moisture spreads quickly and every hour matters. If your carpets are wet from a burst pipe, storm damage, or an unexpected leak, Flood Assist is ready to help 24/7 anywhere in Melbourne.
Our certified technicians can be at your door within 60 minutes. They use industrial drying and moisture-mapping equipment to prevent further damage.